Choose the Checkout Option That Fits You

Guest checkout

Place an order without signing in. You still receive an order-confirmation email.

Enter contact, shipping, and payment details. Store credit is unavailable until you sign in, and payment information is not saved for next time.

Customer account using email 

View orders, use store credit, manage your profile and addresses, and speed up future checkout.

Sign in with a one-time email code. A standard customer account does not normally save card details..

Shop Pay

Save payment, shipping, and billing information for a faster checkout.

Complete Shop Pay verification when requested. Saved information is filled in automatically on future eligible purchases.

Note: You can have both a customer account with our store and a Shop Pay account.

Which Option Should I Choose?

Choose guest checkout for a one-time purchase without signing in.

Choose a customer account to view orders, save your address, and use store credit.

Choose Shop Pay for the same features as a customer account and for the fastest future checkout with securely saved payment information.

Place Your Order

• Browse our website and select the product you would like to purchase.
• Choose any available options, such as size, add-ons, or quantity.
• Select Add to cart.
• Review your cart and make any necessary changes.
• Select Checkout.
• In the Contact section, enter your email address or select Sign in to access your account. (See below for more information on Signing In)
• Enter your shipping, delivery, or pickup information.
• Choose a payment method.
• Review your order and select Pay now or Complete order.
• Check your email for the order confirmation.

Signing In

In the Contact section of Checkout, select Sign in at the right of the heading, directly above the email field.

The next screen gives two options for logging in.

• Select Continue with Shop if you already use Shop or Shop Pay. Follow the verification prompts; saved Shop Pay information can be filled in when available.
• To sign in or create a customer account without Shop Pay, enter your email address and select the arrow. Use the email connected to your previous orders or store credit.
• Enter the six-digit verification code sent to your email. If the email is new, the system  automatically creates your customer profile. No password is required.
• After verification, return to checkout with your available account information filled in.

Yes. Gift cards and credits can be transferred as a credit to your online account. Please give us a call and our team will get you set up!

Using Store Credit

• At checkout, select Sign in beside the Contact heading.
• Use the email address associated with your store credit and enter the verification code sent to that email.
• Continue to the payment section and select Apply store credit.
• If the credit does not cover the full purchase, choose another payment method for the remaining balance.

While we prefer that someone is available to receive your order in person, we understand that isn't always possible.

If you won’t be home, we kindly ask that you leave a cooler in a visible, shaded area for our driver. This ensures your food stays fresh and protects your items from local wildlife or pets.

Please note that Red Apron is not responsible for items left unattended without a cooler.

Sign up to our Newsletter to receive emails with information on upcoming meals, events and much more!

We deliver on weekdays (Monday through Friday). Most orders are delivered on the following business day between 10:30 AM and 4:00 PM.

Delivery times can change from order to order based on the number deliveries each day.

Please note that orders placed on Friday or over the weekend will be scheduled for delivery on the following Monday.

If our drivers are able to leave your order with a centralized reception or shipping area that is easily accessible we can deliver to your place of work.

Please note that our drivers are not able to wait for you to come to receive the meal. Deliveries are completed by 4:30pm.

Fresh meals are best enjoyed within three days of delivery. Frozen meals, if kept in the freezer, can be enjoyed up to 3 months after delivery.

We want everyone to enjoy our food safely! However, please be aware that our kitchen handles nuts, gluten, and other allergens daily.

Because we prepare our Weekly Dinner Service in large batches, we are unable to make individual substitutions. If you have a severe or life-threatening allergy, we recommend not consuming our meals as we cannot guarantee a cross-contamination-free environment.

For those with sensitivities, our Gourmet Shoppe offers many selections labeled for convenience (GF, DF, V, Vegan). Since we don’t have an automated system to track your specific dietary needs, we ask that you check the ingredients with every new order.

Heating suggestions for our meals are provided on each container. Note: the reheating times on our container labels are approximate.

Delivery clients can leave their washed containers, stacked and sorted, in a cooler or on the front porch for our drivers to collect during the next delivery.

Friendlier containers can be returned for financial incentive. Follow the instructions below to sign up for an account, start scanning your containers and direct your financial incentive!

The Red Apron donates the incentive from any unscanned containers to local community organizations.

Downloaded the Friendlier App from the Google Play or Apple app stores, to start scanning QR codes on the bottom of your Friendlier containers.

• Clean and return the container to a Friendlier collection bin, including those located at the Red Apron. If you are a Red Apron delivery client, you can leave your washed containers, stacked and sorted, in your cooler or on your front porch for our driver to collect.
• Friendlier Company will sanitize the containers and return them to the Red Apron to be re-used.
• You’ll receive a credit, or the money can be donated to a charity of your choice.
• If you choose to return the containers un-scanned, then the Red Apron will scan the containers and donate the money to a local charity.